Policy
Booking
To secure your booking appointment a deposit of $25 is required, which will be deducted from your session charges. We accept payment via bank transfer, Kanoo, Suncash and cash.
Cancelation Policy
If you need to reschedule or cancel your appointment you must call at least 24 hours before your appointment and your deposit will be applied to your future appointment. However, providing less than 24 hours notice your deposit will be forfeited.
Late & No Show Policy
We have set aside dedicated time for your appointment, so please arrive on time. If you are more than 15 minutes late, we may have to reschedule your appointment with a fee applied. Your punctuality is greatly appreciated.
You will be considered a no-show if you miss your scheduled appointment without providing any prior notice or arriving late beyond the grace period. Your deposit will be forfeited.
Wholesale Policy
For all wholesale orders please contact us. Wholesale orders are made to order to give you the longest shelf life, as such once your order is confirmed and paid for we will give you an estimated delivery/pickup date and time.